Karrel Johnson

I am a highly skilled Customer Service Representative with over ten years experience in customer service. My most recent one as a Sales Associate at Wisynco Group Ltd , a Supervisor at Acropolis Gaming and Entertainment Centre, being a Guest Service Agent at Wyndham Hotel and a Team Leader at Grace Foods and Services has made it necessary for me to focus on providing quality customer service, improve my marketing skills and also enabled me to work with all types of people.

I am adept in cash management, sales and documentation. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate communication and negotiation skills. My job functions consisted of handling various customer queries regarding products and services, escalating customer complaints to appropriate departments, resolving customer disputes on different issues and providing support on various issues faced by customers.

In addition to my experience and personal qualities. I believe that my communication skills, customer service abilities, and positive work ethic coupled with my solid educational background and a passion for customer support makes me an asset.